Delivery

DELIVERY SERVICES

We offer the following delivery options but please note that during sale periods and promotions delivery may take longer than usual and our express delivery options may not be available. Orders placed during the weekend or on a Bank Holiday will be processed the following working day.

UK Standard Delivery (3-5 Days) 

UK Next Working Day  Delivery (Mon – Fri) Order before Midday -

SAME DAY LONDON

Call and place your order by 1pm for delivery by 6pm.

Up to £15 for delivery within a 4 mile radius of our Battersea Store.

Postcodes covered

SW1,SW10,SW11,SW12,SW13,SW15,SW16,SW17,SW18,SW19,

SW1A,SW1E,SW1H,SW1P,SW1V,SW1W,SW1X,SW1Y,SW2,SW3,

SW4,SW5,SW6,SW7,SW8,SW9,W14,W1J,W1K,W6,W8

For orders outside of these postcodes call for rates.

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 CALL AND COLLECT 

Call and collect service for local customers. Call our customer service team to order and collect from our Battersea store between 9.30am - 5.30pm Monday to Friday

Customer Service 020 8747 3597

HEALTH AND HYGIENE 

Rest assured, we are adhering to all appropriate health and hygiene standards in line with guidance from the World Health Organisation. We are maintaining the highest standards of hygiene at all of our physical locations and ensuring our people only report for work if they are fit and healthy.

Our delivery partners are monitoring the health of their drivers closely; vehicles are disinfected daily and drivers are washing their hands and using hand sanitiser regularly.

SHIPPING PARTNERS

All UK orders will be shipped by Evri and for International via OSC. You can track your parcel through the tracking number supplied when your parcel is dispatched or by emailing us your order number and we can track it for you or email you the tracking number that you can use to track your parcel.

INTERNATIONAL ORDERS

International orders are subject to delays due to custom checks. In the event that we cannot deliver to you within the time specified when placing your order, or an item is out of stock, we will let you know and try to resolve the problem as quickly as possible. All new orders are taken as separate and are therefore treated individually.

DUTY & TAXES
Please note that any duty and taxes incurred in the country of destination are the sole responsibility of the customer. Please note that due to Brexit your order may take longer to get to you

NOTIFICATION OF SHIPPING
Once we have dispatched your order, we will send you an email notifying you of this. This will be our acceptance of your order and this completes the contract between you and us.

This will apply regardless of whether, for reasons out of our control, you have not received that email. If we have informed you that your order hasn't been accepted or if you have cancelled your order in accordance with the returns policy, we will not dispatch your goods.

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest time possible.